The Six Steps in a Successful Tech Support Session: Customer Service Training 101
6:31
YouTubeDon Crawley, Author of The Compassionate Geek
The Six Steps in a Successful Tech Support Session: Customer Service Training 101
Click this link to subscribe to this channel - https://www.youtube.com/user/doncrawley?sub_confirmation=1 In this customer service training video, IT customer service expert and author Don R. Crawley explains the six steps that are necessary in a tech support session. This customer service training video includes a demonstration of a support ...
239.7K viewsApr 8, 2013
Shorts
Tech Support Guide That Explains Absolutely Everything 🔧📱
0:06
37.2K views
Tech Support Guide That Explains Absolutely Everything 🔧📱
Sannei Stories
A Day in the Life of an IT Support Engineer
1:41
131K views
A Day in the Life of an IT Support Engineer
Jonathan Edwards
Technical Support Pranks
Prank Calling Phone Scammers.. ft. Soup & Hyper
17:54
Prank Calling Phone Scammers.. ft. Soup & Hyper
YouTubeTranium
308.7K viewsAug 27, 2021
Prank Calling Tech Support Scammers.. ft. Soup
14:36
Prank Calling Tech Support Scammers.. ft. Soup
YouTubeTranium
182.9K viewsJun 7, 2022
Prank Call - Frustrating A Tech Support Scammer - The Hoax Hotel
17:59
Prank Call - Frustrating A Tech Support Scammer - The Hoax Hotel
YouTubeThe Hoax Hotel
343.6K viewsApr 5, 2015
Top videos
IT Support Levels Explained | L1 vs L2 vs L3 Support | Help Desk, Technical & Specialist Roles
0:16
IT Support Levels Explained | L1 vs L2 vs L3 Support | Help Desk, Technical & Specialist Roles
YouTubeNetwork Educative
45.3K views7 months ago
THINGS YOU SHOULD KNOW AND LEARN when starting in IT Support (Entry Level responsibilities)
10:40
THINGS YOU SHOULD KNOW AND LEARN when starting in IT Support (Entry Level responsibilities)
YouTubeEast Charmer
105.4K viewsAug 29, 2024
IBM IT Support - Complete Course | IT Support Technician - Full Course
18:43:31
IBM IT Support - Complete Course | IT Support Technician - Full Course
YouTubeMy Lesson
1.2M viewsJan 31, 2023
Technical Support Tips
🔥 Active Directory Training for Beginners | Help Desk and Technical Support
25:58
🔥 Active Directory Training for Beginners | Help Desk and Technical Support
YouTubeSkillsBuild Security
333.2K viewsMar 22, 2022
Introduction to Technical Support Fundamentals from Grow with Google #1
5:19
Introduction to Technical Support Fundamentals from Grow with Google #1
YouTubeCoursera
22.5K viewsDec 24, 2018
How Do You Troubleshoot Technical Issues? - Customer Support Coach
2:49
How Do You Troubleshoot Technical Issues? - Customer Support Coach
YouTubeCustomer Support Coach
29 views8 months ago
IT Support Levels Explained | L1 vs L2 vs L3 Support | Help Desk, Technical & Specialist Roles
0:16
IT Support Levels Explained | L1 vs L2 vs L3 Support | Help Desk, Tec…
45.3K views7 months ago
YouTubeNetwork Educative
THINGS YOU SHOULD KNOW AND LEARN when starting in IT Support (Entry Level responsibilities)
10:40
THINGS YOU SHOULD KNOW AND LEARN when starting in IT Suppor…
105.4K viewsAug 29, 2024
YouTubeEast Charmer
IBM IT Support - Complete Course | IT Support Technician - Full Course
18:43:31
IBM IT Support - Complete Course | IT Support Technician - Full Course
1.2M viewsJan 31, 2023
YouTubeMy Lesson
HELP DESK/IT SUPPORT TECHNICAL TEST PREPARATION
6:20:04
HELP DESK/IT SUPPORT TECHNICAL TEST PREPARATION
123.6K viewsMay 3, 2022
YouTubeJobskillshare Skills-Based Platform
6 Steps in a Successful Tech Support Session from the Customer Service Pros
5:35
6 Steps in a Successful Tech Support Session from the Custom…
366 viewsNov 29, 2021
YouTubeDon Crawley, Author of The Compassionate Geek
Mock Call Practice: Tech Support Help from Call Center Experts
5:02
Mock Call Practice: Tech Support Help from Call Center Experts
63.2K viewsMar 26, 2023
YouTubeSingle Step English
IT Support Basics: Getting Started in IT
4:09
IT Support Basics: Getting Started in IT
109.4K viewsFeb 18, 2021
YouTubeCompTIA Explore
0:40
Welcome to Microsoft Support | Microsoft
11.1K viewsApr 7, 2025
YouTubeMicrosoft Helps
10:46:49
IBM IT Support Full Course || IT Support Technician
37.1K viewsMar 4, 2023
YouTubeYoyo Education
15:00
Top 20 Technical Support Interview Questions and Answers for 2026
14.4K views9 months ago
YouTubeTop Interviews
4:33
IT Helpdesk Interview Questions and Answers (2026) – Get Hired With N…
57.5K views9 months ago
YouTubeJake's Tech
11:48
Find in video from 06:32Why You Want to Work in Technical Support
TECHNICAL SUPPORT Interview Questions & Answers! (How to PA…
439K viewsJan 21, 2021
YouTubeCareerVidz
26:18
Technical Support Interview Questions and Answers (Scenario…
20.9K viewsNov 22, 2024
YouTubeInterview Questions with Answers
11:08
Top 20 Desktop Support and Help Desk Interview Questions with An…
9K views5 months ago
YouTubecobuman
3:06
Technical Support Engineer Role Explained: Skills, Salary, and Care…
14.4K views10 months ago
YouTubeIgnite with Puneeth
15:02
What is an IT Support Specialist?
5.6K viewsJan 10, 2025
YouTubeTech Gee
6:26
Technical Support Interview Questions and Answers
1.4K views6 months ago
YouTubeLearn True English
17:29
Technical Support Specialist Interview Questions and Answers …
650 views2 months ago
YouTubeInterviewGuide
15:35
IT Support Interview Questions and Answers for 2026
64.5K viewsOct 23, 2024
YouTubeInterviewGuide
15:39
IT Support Specialist Interview Questions & Answers | How to Pa…
19.6K views10 months ago
YouTubeInterviewGuide
5:23
Improving Your Customer Service Skills: A Guide for IT Professionals
8.5K viewsMar 19, 2025
YouTubeDon Crawley, Author of The Compassionate Geek
0:06
Technical Support Interview Questions and Answers | Tech Su…
501.6K viewsApr 9, 2025
YouTubeKnowledge Topper
16:02
Top 20 IT Support Engineer Interview Question and Answers f…
4.9K views9 months ago
YouTubeTop Interviews
33:49
Professor Answers Coding Questions | Tech Support | WIRED
1.1M views4 months ago
YouTubeWIRED
26:43
Reacting To Your Worst Tech Support Nightmares!
3.7M viewsAug 29, 2024
YouTubeLinus Tech Tips
11:25
Find in video from 01:02Installing Helpdesk
IT:Entry Level Helpdesk (Tips and Tricks Level 1)
236.1K viewsAug 2, 2020
YouTubeKevtech IT Support
15:58
Technical Support Interview Questions and Answers | Technic…
69.4K viewsAug 31, 2024
YouTubeInterview Questions with Answers
10:57
Technical Support Engineer - Roles and Responsibilities @support #te…
5.6K viewsOct 23, 2024
YouTubeIT Certification's Guru
16:23
Technical Support Interview Questions and Answers for 2026
16.6K viewsAug 28, 2024
YouTubeInterviewGuide
See more videos
Static thumbnail place holder