Samiedaluie, Saied; Zhang, Dan; Zhang, Rui. Approximate linear programming for a queueing control problem. Computers & Operations Research. Sep2024, Vol. 169, pN.PAG ...
High Call Center Queuing Times? 5 Causes With Easy Fixes Your email has been sent Discover the best ways to get call center queuing times under control without telling agents to work harder. Long hold ...
Admission decisions for loss systems accessed by multiple customer classes are a classical queueing control problem with a wide variety of applications. When a server is available, the decision is ...
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